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Terms & Conditions/Refund/Exchange Policy

  1. Kindly check the size chart and all pictures very carefully. Once you agree to place an order after knowing all the details there will be no exchange or refunds.

  2. Please ask your mom, dad, sister, husband/wife, friends, and ghost friends before placing the order because no refunds or exchanges will be facilitated post order confirmation) 🤷

  3. If you have any concerns or questions about an item, simply inbox us on our official Facebook Page or Instagram. ☺️

  4. As we procure products from abroad & ship it directly we won't be facilitating any size & colour changes after order confirmation. Please follow the size charts attached. (If you don't know how to read a size chart kindly don't hesitate to inbox on our official Facebook Page or Instagram account) 🥰

  5. In case of address change customers must inform us on our official Facebook Page at least 7 days before relocating along with an email on with the order/reference number. 🤨

  6. We strive to serve our best & deal with all customers very politely. We expect the same from our clientele, if there's any issues with your order you must approach us on our Facebook Page or Instagram & share your concerns in a calm manner. 😇

  7. Please only order when you are 100% sure that you want to accept the parcel. Our CSR will call you for verbal confirmation as well, failure to attend confirmation call will lead to order cancellations. CSR will call you twice for your convenience. 🙂

  8. If a customer won't accept the parcel at the time of delivery this will lead to a permanent ban from our group & Facebook Page & the profile will be added to our blacklisted customer's log. (Avoid doing this please because you ain't petty, Queen.) 🥺

  9. If you have any concerns regarding products delivered, inform us immediately. No disputed will be resolved after 24 hours of order delivery. 🤫

  10. For items weighing above 1 KG (for Out of Karachi deliveries only), standard delivery charges will not be applied. Our CSR will contact you and update you regarding the delivery charges for your specific parcel weighing above 1 KG and will proceed for delivery only after your confirmation.

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